Welcome and thank you for choosing Vibe College as your preferred Education Provider. If you haven’t already visited our website, www.vibecollege.edu.au. Please watch the video for more information.

Welcome to Vibe College. We trust you will find the time learning with us challenging and rewarding.

Our aim is to equip you with the knowledge, skills, and confidence you need to enter the workforce or to undertake further studies.

This Handbook is designed to introduce you to Vibe College and provide essential information about our College.

Vibe College has responsibilities related to the standards of courses, their delivery and assessment. In addition, Vibe College has responsibilities regarding the welfare of students and their educational interests.

As a Student, you also have responsibilities towards the College, your colleagues, and the College staff to ensure everyone has the opportunity to achieve their goals and perform to the best of their abilities.

It is your responsibility as a Student to ensure that you have read and understood all policies and procedures, and to seek clarification from your trainers and/or administrative staff when necessary. All policies will be covered during induction. If you have questions at any time, please ask your trainer for assistance.

The quality of your experience with Vibe College depends largely on your motivation and commitment.

We look forward to assisting you in achieving your goals.

 

 

 

Bikash Pandey

Principal Executive Officer, Vibe College

RTO Code: 31652

CRICOS Code: 03500M

ABN: 66088173433

 : www.vibecollege.edu.au

: info@vibecollege.edu.au

: Level 3, 288 Edward Street, Brisbane City, QLD 4000, Australia

: +61-7-3088 66 44

 

What is USI?

The USI is a reference number that is required by all students studying in Australia undertaking nationally recognised training. It allows students to link to a secure online record of all qualifications gained regardless of the provider.

As an RTO, Vibe College cannot issue Certificates or Statements of Attainment without a USI. Therefore, it is mandatory that all students supply their USI upon enrolment.

1) Useful Link for International Students

http://www.vibecollege.edu.au/prospective-student/

2) Vibe College Download page for students:

( This link can be found on the bottom of the Vibe college website)

http://www.vibecollege.edu.au/downloads/

1. When alarm is raised, gather your things and get ready to evacuate
2. Wait for the signal by the floor warden (with red or yellow hardhats) to evacuate
2. When the signal is given, follow your teachers to the assembly area using the fire stairs shown in green
3. Wait in the assembly area for further instructions: DO NOT leave the assembly area until you are told to do so
4. A roll call may be done to account for everyone

 

 

Assessment is graded as C or NYC
Competent (C) = You addressed all the required elements of the assessment task/s
Not Yet Competent (NYC) = You need to readdress certain elements, which your trainer will discuss with you 

Appeals & re-assessments:
Discuss with your trainer within 2 weeks from release of results
Upon failure or after 2 weeks, speak with Principal
A fee may apply for re-assessments

Late submission of assessment:
$100 per assessment will be charged for late submission, unless you wish to apply for an extension with your trainer

• Course Progress:
  Students must complete assessments on time to avoid penalty

• Assessment Cover Letter:
  Students must declare and sign on the cover letter

• Teaching Methods:
  Face to face, group discussion, and online materials are provided

• Plagiarism:
  

  All work that you submit must be your own. You will have signed a declaration at the start of each assessment that this will be the case.

   Plagiarism is taking someone else’s work and/or ideas and passing them off as your own. It is a form of cheating and is taken seriously by Vibe College. To help you understand, the following are examples that constitute plagiarism:

  ·   Copying sections of text and not acknowledging where the information has come from

  ·   Mashing together multiple ‘cut and paste’ sections, without properly referencing them, to form an assessment response

  ·   Presenting work that was done as part of a group as your own

  ·   Using information (pictures, text, designs, ideas etc.) and not citing the original author(s)

  ·   Unintentionally failing to cite where information has come from.

  Students must not plagiarize the assessments.

Vibe College has a documented procedure: the Student Complaints and Appeals Procedure, which ensures that:

All disputes, complaints and appeals will be handled professionally, equitable, confidentially and in a timely manner, with a view to achieving satisfactory resolution.

All parties will have a clear understanding of the steps involved in the Student Complaints and Appeals procedure, prior to, and during the carrying out of the procedure
Prospective students are provided with a copy of the Student Complaints and Appeals Procedure document before making a contract to enrol, and again at the commencement of their course.

Relevant staff members are familiar with the Student Complaints and Appeals Procedure.

For further information, please see section on ‘Complaints and Appeals Policy and Procedure’ from the Student Handbook.

• Enrolment:
  Students are required to meet their Student Visa conditions: maintaining class attendance; maintaining good course progress; and paying fees on time

• Withdrawal:
  Students must adhere to the withdrawal process to avoid overdue fees

• Deferral:
  Students must supply the College with sufficient documentation which are applicable for deferral e.g. medical / death certificate. The application for deferral must be approved by the head of operations.
  
  
• Suspension:
  Vibe College may suspend your enrolment due to the following:
  1. General misconduct
  2) Unsatisfactory course progress
  3) Failure to make payments as scheduled on your offer letter
  4) Failure to maintain rules and regulations mentioned under offer letter.
  

• Cancellation:
  Any breach of the Vibe College policies/ failure to meet student requirements will result in the cancellation of a student’s CoE.
  
  
• Refund Policy:
  
  STUDENT DEFAULT REFUND TABLE
  
  

  Enrolment / application $200	Non-refundable
  Visa refused prior to course commencement	Full refund
  Withdrawal at least 10 weeks prior to agreed start date	Full refund
  Withdrawal at least 4 weeks prior to agreed start date	75% refund
  Withdrawal less than 4 weeks prior to agreed start date	60% refund
  Withdrawal after the agreed start date	No refund
  Visa cancelled due to actions of the students	No refund
  Course withdrawn by Vibe (provider default)	Full refund
  Student is unable to start the course on serious medical grounds and evidence is provided from a registered doctor at least 2 weeks prior to agreed start date	Partial / Full refund

                                                           
  
  
  
  
  
  
  
  
  
  
  
  
  
  All tuition fee refunds will attract $250.00 administration fee
  
  
  
• OVERSEAS STUDENT HEALTH COVER (OSHC)
  Student Visa holders are required to obtain Overseas Student Health Cover (OSHC) to cover their stay in Australia for the duration of their studies. You may choose from the following websites to obtain your OSHC: www.bupa.com.au or www.ahm.com.au or www.medibank.com.au or www.oshcallianzassistance.com.au. Student are expected to purchase their OSHC before they attend for their orientation and is mentioned on the Student Handbook we send.

 

Police and Ambulance and Fire	000
Medibank Private	132 331
BUPA Health Insurance	134135
Department of Immigration and Border Protection (DIBP)	131 881
Health Services Australia (Medical Examination)	07 3307 9444
Public Transport Information Line or Translink (Timetables, routes etc.)	13 12 30
Telephone Directory Service	12234
International Directory Service	1225
Translating and Interpreting Service (24 hours)	131 450
Domestic Violence Line (24 hours)	1800 656 463

Department of Immigration and Border Protection	www.immi.gov.au
Tuition Protection Scheme:	www.tps.gov.au
Australian Skills Quality Authority:	www.asqa.gov.au
Accommodation:	www.realestate.com.au
Job search:	www.seek.com.au
Ads, jobs, accommodation, etc.:	www.gumtree.com.au

Photography/Media

Consent and Release

PERSON OR ORGANISATION TO FEATURE IN VIBE COLLEGE MARKETING AND ADVERTISING MATERIAL 
I hereby grant permission to Vibe College, its employees, and representatives to use my image in media productions such as photographs/digital images, video tapes, and audio tapes. 
I agree to be identified by my name and organisation. 
I authorise Vibe College to use, reuse, copy, publish, display, exhibit, reproduce and distribute the materials for educational and promotional purposes in press releases, publications, website articles, and other media outlets without notifying me. 
I agree that I am participating on a voluntary basis and I will not receive any payment from Vibe College for signing this consent and release or as a result of any publication of the materials. 
I agree to provide in writing, if I no longer wish to be featured in any of the material used by Vibe College. 

Question: I have an instalment plan for tuition fees but I am not sure how much to pay or when to pay?

Ans: Your instalment schedule is detailed in Page 3 of your Offer Letter. You will also receive an invoice in your email for each instalment on your payment plan. It will detail the amount to pay and when it is due.

 

Question: How can I make a payment?

Ans: You can pay in the following ways:

• Online Bank Transer/at the Bank with the details:

Bank Name: Commonwealth Bank of Australia

Account Name: Vibe College

BSB: 064229 Account Number: 10067853 

Reference: Student ID or Invoice Number

• EFTPOS (Debit Card or Credit Card)
• Cash at the College Accounts Department

 

Question: Can I change the dates on my payment plan or change the amount I pay for each instalment?

Ans:  Yes you can. Please email accounts@vibecollege.edu.au to put through a request. Our friendly Accounts Team will then contact you to discuss any changes you may require.

 

Question: I need a receipt for the fees/instalment I have paid, how do I get one?

Ans: If you would like a Vibe College Receipt for an online, over-the-phone payment you have made, please email accounts@vibecollege.edu.au to request for a receipt. It will then be emailed to you.

 

Question: How do get my refund?

Ans: Vibe College have published its various refund policies online which is available to download at http://www.vibecollege.edu.au/downloads-2/ or a copy can be sent by one of our Course Advisors on info@vibecollege.edu.au or +61 7 30886644

Question: When can I get my certificate?

Ans: You can get your certificate at the end of your course: when you have finished all of your assessment and it has been marked by your Trainer. Please allow up to 2 weeks for your Trainer to mark your assessments.

 

Question: How can I get my certificate?

Ans: When your Trainer has marked all of your assessments and deems you are ready to get your certificate, you will be emailed a link to apply for the certificate online.

 

Question: I have applied online for my certificate. How long will it take until my certificate is ready? 

Ans: After you have submitted your request online, it will take 10 business days for your certificate to be ready. When it is ready, we will contact you. If we have not contacted you, your certificate is not yet ready.

You have sucessfully completed the Part I of Vibe College online Induction/Orientation. Please fill the form below to proceed further.

Please select the best option on whether or not you were provided with the following information.

Students need to be aware of this important information

1.       Are you aware of Visa condition 8105 – Work limitation

2.       Are you aware of Visa condition 8202 – Meeting and maintaining the course requirements

3.       Are you aware of Visa condition 8501 – Maintain health insurance

4.       Are you aware of Visa condition 8516 – Must maintain eligibility

5.       Are you aware of Visa condition 8517 – Maintain education for dependants

6.       Are you aware of Visa condition 8533 – Inform provider of address

7.       Are you aware that you need to pay your college fees, as stated in your Offer Letter, on the scheduled date?

8.       Are you aware that there is a Late Payment Fee of $50 per week if you are unable to pay your fees as scheduled?

9.       Are you aware that as a student you have a responsibility to attend class and progress in your course to avoid being deemed as a non-genuine student?

10.   Are you aware that each class is scheduled for the teaching of a particular unit, which, if missed, may affect your progress with the class as a whole, and leave you running to catch up and in peril of not completing your course on time?

11.   Are you aware that there is a Late Submission Fee of $100 per unit?

12.   If the Department of Education chooses to review any student’s unit submission (regardless if they have been graded by your trainer as competent,

13.   Are you aware that there is a fee of $150 for a Leave Request?

The request must be submitted 2 weeks prior to the leave start day, otherwise it may not be granted. (You are able to take leave for no more than 2 weeks outside of set Holiday Breaks)

14.   Are you aware that if you need to take leave for more than 2 weeks, you need to provide a valid reason and defer your course, which will cost $250?

15.   Are you aware that if you lose your Student I.D. card, you need to pay $20 and request a new card be issued?

16.   Are you aware that if you do not show up for your Orientation Session, including Secondary course Orientation, that there will be a charge of $185 to reschedule to another day?

17.   Are you aware that if you are unable to complete the course on time (within the stated start and end dates), you will have to pay $500 per unit to re-enrol and you will only get 1 chance to do so?

18.   Are you aware that if you are found guilty of Plagiarism, you will be charged $150 fine and must re-enrol for another attempt at the unit in question, which will cost $500?

19.   Are you aware that if you need to re-sit your practical test it will cost $150?

20.   Classes may be scheduled on any day of the week between Monday to Friday with most classes starting at 9am. Please consult your timetable for your class days and start times and

inform your employers (if you are working or applying for jobs) that you are unavailable on the set days/hours of your class.

21.   All students MUST ATTEND their classes to abide by the minimum requirement of 20hrs per week attendance. The Department of Education may check at any time to see if students are compliant in this respect.

22.   If you are sick and unable to attend college, please  give the curtesy of notifying Reception on 07 3088 6644 or email us at info@vibecollege.edu.au

If you are away sick for more than 1 day, a medical certificate is required.

23.   If the College has been trying to contact you within a 5day period, with no response or reply, you will be reported as MISSING PERSON to QLD Police, your Agent and your family.

By signing this declaration, I agree that Vibe College, its officers, teachers, employees, representatives and agents shall not be held responsible and/or be under any liability as far as permitted by the laws of Australia and/or will not make any claim against them for the student’s death, bodily injury, disability, loss, damages and/or property damage which may be sustained by the student. This includes claims, which may be caused by the student in connection with or during the period of the student’s attendance at any premises operated by Vibe College, the student attending activities and/or excursions and/or in any accommodation arranged for the student.
Furthermore, I agree to pay any direct and/or indirect costs incurred by Vibe College in relation to these activities and/or excursions organised by or on behalf of or with the assistance of Vibe College or which the College has knowledge.

Vibe college provides its student with the student handbook before they come for the orientation. This handbook contains all the information including but not limited to college information, academic calendars, OSHC, Course Credit Policy, Refund Policy, Students complain and right to appeal policy, Deferment/Suspension/Cancellation policy, Harassment/victimisation or bullying policy, course progress policy, class room policy, academic misconduct, sick leave policy, and student welfare and support policy. 

It is an Immigration visa requirement that you provide your current contact details, complete address (with flat/unit number if applicable) / phone and email to your education provider (Vibe College) within 7 days of change.
This is enforced so that if you receive a letter from Immigration to go and speak with them you are ASSUMED to have received the letter. If you do not reply to some requests from Department of Immigration and Border Protection (DIBP) your visa MAY BE CANCELLED.

Emergency Contact Details

Vibe College is the trading name of Adore Education Pty Ltd

BRISBANE CAMPUS

: Level 3 288 Edward Street Brisbane QLD 4000 

: info@vibecollege.edu.au

 : +61-7-3088 6644

 

 

Orientation Checklist and Student Acknowledgment v2.1 May 2018