Fees
The cost for the IQ assessment that you have booked your child in for is $2,500. You will be asked on the next screen to pay a $200 deposit which will be refundable should you change your mind.
The remainder of the fees will be payable in two payments - $1,150 at the developmental history interview and $1,150 on the day of testing.
Confirmation of your Appointment and Cancellation Policy
You will receive a text message the morning before your scheduled appointment as a courtesy. This message asks that you confirm your attendance by responding to the text. We ask that you do us the courtesy of responding so that we can plan our day.
Late cancellations and no-shows impact us significantly. We understand that sometimes you may need to change your schedule and we kindly ask for more than 24 hours’ notice as a courtesy to our clinicians and wait-listed clients.
If you change or cancel after the reminder text is sent out, you will be charged 100% of your appointment fee. The full fee for your session is also payable if you change or cancel on the day of the appointment or you fail to attend.
These fees will be deducted from your nominated credit card that is held on file. Your account must be up to date before further appointments will be made.
Please note that for consultations on Mondays we would require notice prior to 12 noon on the previous Friday except in the case of a genuine emergency.
Our office is available during normal business hours on 1300 564 161 and our practice admin team are more than willing to help you organise your appointments. Voicemail can also be left after hours.
Payment
To allow for compliance with these policies, please provide a credit or debit card to be kept on file. These details will also be used to take the $200 deposit. Please complete the information below. These details will be kept securely through stripe.com.