NEWTONEMUSIC ONLINE REPAIR FORM

Online Musical Instrument Repair & Maintenance Booking / Estimate Form

To place your online instrument repair/service or cost estimate simply fill in your details below, then follow the 1, 2, 3, 4 SIMPLE STEPS guide then click REGISTER NOW at the bottom of the form. A confirmation link will be emailed to you to complete your registration. After submitting this form you will be directed to Print Online Repair Form which you should print & pack with your item(s). Alternatively you may Print Blank Repair Form if you would prefer to hand write your information. If necessary, we will contact you by phone or email to ascertain your repair/service requirements or check price estimates, pick up details and repair turn around times, etc. You may Quit Out and return to complete your booking/estimate at any time or as often as necessary because your form will be automatically saved for later retrieval.

First Name*

Last Name*

Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry

Email Address

Phone Number (Mobile)

Please provide at least one contact phone number

Phone Number (Work)

Please provide at least one contact phone number

Phone Number (Home)

Please provide at least one contact phone number

Company Name (if you have one)

Website (if you have one)

1, 2, 3, 4 SIMPLE STEPS

NO NEED TO PAY NOW

1. Describe Your Repair/Service/Restoration

Type of stringed musical instrument

ie: acoustic & electric guitars, banjos, basses, etc

Type of other musical instrument

ie: digital pianos, electronic keyboards, drums & percussion, etc

Type of musical equipment

ie: recording/live sound, sound processors/effects, guitar/PA amplification, etc

Make/Brand

ie: Fender/Gibson/Maton/PRS/ESP/Takamine/Ibanez/Yamaha/Gretsch/Taylor/etc

Model/Style

ie: Stratocaster/Telecaster/LesPaul/SG/Custom24/MH350NT/Cutaway/Jumbo/etc

Model Number

ie: ASH3/4EQCbl etc

Serial Number

ie: IC1234567890 or M987654321 etc

Colour(s)

ie: RedSunburst/MidnightBlue/GreenQuiltTop/White/Black/Grey/etc

Hardware

ie: Chrome/Black/GunMetal/Gold/Pewter/etc

Repair/Service Description . . . . (Please try to describe your repair, service or restoration as best you can. You may have already spoken to one of our technicians by phone but if not, please feel free to call us on 0765521444 or 0407114112 to discuss your issues)*

1. Pack Your Repair/Service/Restoration

Stringed Instruments

Click Here to view packing instructions

Other Instruments & Music Equipment

Click Here to view packing instructions

Packing Instructions

List packing & shipping queries or concerns you may wish to tell us about.

2. Book Your Repair/Service/Restoration

________________________________________________________

NOTE to residents of the Gold Coast, you are welcome to:

a. continue to 4 and freight your repair / service to us,

b. bring your repair / service into us at Shop 1, 153 Scarborough Street, Southport QLD 4215

c. Click Here to take advantage of our pick-up and drop-off service.

________________________________________________________________

REGULAR PRIORITY:

BOOK NOW / FREIGHT NOW . . . tick this option if you have a definite booking and want an instrument picked up by a courier nowBOOK NOW / FREIGHT LATER . . . tick this option if you are definitely booking your instrument but need to delay courier pick-up until a later datePAY OFF your repair / service . . . tick this option if you want to start paying off your repair with a deposit, plus further part payments at Section 5 of this form - regardless of whether you want to freight now or laterESTIMATE ONLY . . . tick this option if you want an estimate now and we will contact you by phone or email to discuss

URGENT PRIORITY:

URGENT PRIORITY . . . select this option if your repair / service has become urgent - automatically adds an additional $50 fee

4. Send Your Repair/Service/Restoration

Goods Type*

Size/Shape of item(s). Select from dropdown list

Number of Pieces*

Number of items, cartons, boxes, pieces, etc

Total Weight (kg's)*

Total weight of items(s) in kilograms

Dimension (W) cm*

Total parcel width of items(s) in centimeters

Dimension (H) cm*

Total parcel height of items(s) in centimeters

Dimension (D) cm*

Total parcel depth of items(s) in centimeters

Transit Points*

1. Express freight Depot-to-Depot - Save up to 30%2. Express freight Depot-to-Door - Save up to 15%3. Express freight Door-to-Depot - Save up to 15%

NOTE: Your one way freight calculation will be automatically doubled in our system then added to your repair / service / restoration quote estimate. We use E-GO COURIERS because they're cheap, quick, careful and everywhere. Please see their depot list below.

Courier Depots

Your Post Code*

Preferred Pickup Date

MonthDayYear

Preferred Pickup Time

:HourMinutesAM/PM Option

5. Pay Your Repair/Service/Restoration

PAYMENT METHOD 1 (Online - Automated):
Online Payment(s): Once registered, you may log-in using your email and password to pay all or part of your repair/service using our secure online payment system. Once we have received your credit card, debit card or PayPal payment advice from your financial institution, a record of your payment(s) including remaining balance due will appear after your transaction so you always know your financial position with us. You may also use your own internet banking facility to direct debit (EFT) your payment which requires 24-48 hours processing time before payment appears on your online statement.

Credit Card

(Please tick this option if you wish to pay by credit card)

PAYMENT METHOD 2 (Offline - Manual):
Online Payment(s): Once registered, you may use your credit card or debit card to pay by phone, email or fax where we will manually process or PayPal payment(s).

PAYMENT METHOD 3 (Printed - Manual):
Printed Payment(s): No need to register, simply click on the link below to open a .pdf printable version of this form which you can then fill out by hand using pen then attach your cheque/money order to this printed form and include with your repair to be shipped to us at our address below where we will manually process your payment on your behalf.

Enter the message shown into space*

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