Records will normally be emailed to your registered email address, which is the one you supply to us at the time of enrolment. This may differ from the address you provide on this form.
If your contact details have changed since when you enrolled, it is your responsibility to notify us immediately via email at firstname.lastname@example.org.
Please note that if you are personally collecting your own printed records, sighting of formal ID by our staff may be required prior to records being handed over to you. Acceptable ID would be your driver’s licence, Medicare card, and/or passport.
If you are authorising someone to collect on your behalf, the following steps must occur:
- You must lodge an electronic Access to Records Request form
- You must write to us at email@example.com from your registered email address and attach a letter of authority. This letter should provide at least the following information:
- Full name of person who will be collecting your records.
- Either a clear copy of their Drivers License (front and back) or a valid Government ID that we can check on the day.
The authorised person must bring their original ID on the day for us to check.