Booking Terms & Conditions (All Destinations) Logo
  • Booking Terms & Conditions (All Destinations)

    Sonia Jones Travel (SJT) - an Associated Business of Frontier Travel (ATAS)
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  • Passports

    SJT require valid passport copies for all travellers in order to quote or book any international flights.

    A valid passport is one which has an expiry date a full six months after your return date to Australia. This is a mandatory requirement by SJT for any international bookings that we make.

    In the case that a passport requires renewal, a copy of the expired passport will be accepted providing no name changes have occurred and that the new passport will be issued in exactly the same name.

    If there is no expired passport and a new passport has not yet been obtained, please ensure that the name provided on this form is exactly as it will appear on the passport, including any middle names.

    By completing this form, you acknowledge responsibilty for any name change fees or charges that may apply for any of the passengers listed on the form should the details provided be incorrect. 

  • Travelling with others? More passenger spaces are listed below the Booking Terms & Conditions section.

  • Booking Terms & Conditions

  • IATA Data Protection and Privacy Notice

    Sonia Jones Travel (an Associated Business of Frontier Travel), as your travel agent, acts on your behalf when making travel reservations and will at times be required to pass on your contact number and email address to the travel supplier, such as airlines, hotels, cruise lines, tour companies and car rental companies.  

    In accordance with IATA Resolution 830d, as our client we require your authorisation to provide your contact number and email address to airlines participating in your travel itinerary for the purposes of contact in the case of an operational disruption. These contact details will be used exclusively for the purpose of operational notifications, e.g. flight cancellation, schedule change etc. and shall not be used for sales and marketing purposes.

    By checking the box below, you, the client, authorise your travel agent, Sonia Jones Travel, to provide your email address and phone number to airlines for the purposes as outlined above. This authority applies to all accompanying travellers in your booking where you are the lead traveller.

  • Travel Agent Responsibility

    Please note that SJT acts only as booking agent for Airlines/Cruise Lines/Hotels/Wholesalers/Tour Operators and other travel service providers in booking travel arrangements on your behalf. SJT does not own or operate Airlines, Cruise Lines, Hotels or any other travel service provider and is not liable or responsible for: Any accident, injury or health problems suffered by travellers; Loss or theft of or damage to any personal possessions or property; Delays, re-routing, cancellations or service deficiencies of any service; Insolvency, business failure or grounding of an airline, cruise ship, hotel, or other service.

  • Preferred Payment Method

    In the current economic climate, supplier insolvency is at a heightened risk. The Australian Federation of Travel Agents (AFTA) has withdrawn its Chargeback Scheme (ACS), meaning that consumers and travel agencies no longer have insurance in place for supplier insolvency. As a result, we encourage clients to pay by credit card wherever possible via Sonia Jones Travel direct to the supplier (in the case that the supplier accepts credit card payment). If the supplier does not accept credit card payment, Sonia Jones Travel cannot accept credit card as a form of payment due to financial risk of charge-back against the agency.

  • Travel Insurance

    The Australian Department of Foreign Affairs & Trade strongly asks intending travellers to consider taking out travel insurance. Travellers without travel insurance are personally liable for covering any medical and associated costs they incur. The Australian Government will not pay for your medical treatment overseas or medical evacuation to Australia or a third country. Please refer to DFAT Travel Insurance for more information.

  • Client Responsibility

    Sonia Jones Travel will take all care but it is your final responsibility to check all bookings, tickets, vouchers and itineraries are correct, that passports are valid for 6 months past the return date from your journey and that all necessary travel documents (including visas, ETAs and ESTAs) are obtained.

    It is also your responsibility to ensure that you have spoken to your health professional regarding any health risks associated with your travel plans.

  • For a copy of our complete Terms & Conditions please refer to our website www.soniajonestravel.com

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  • Prefer to print this form and post it to us? Send your completed form to:

    Sonia Jones Travel | 59 Lugg Street | Bardon | QLD | 4065

    • Travelling with others? Add more passengers HERE 
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