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  • OM SYSTEM Repair Request Form

  • OM SYSTEM and Olympus Camera & Audio Equipment

    AUSTRALIA AND NEW ZEALAND Service Request

    Please complete this form to request an assessment of your OM SYSTEM or Olympus camera and audio equipment by our Sydney service centre or authorized repair centre in Perth.

    New Zealand Repairs
    For customers in New Zealand, please contact our authorized repair agent, A & E Electronics, at service@aeelectronics.co.nz.

    Important Information for Sydney Repair Centre
    The Sydney repair centre is currently experiencing a 5-7 week turnaround for all repairs, depending on part availability and starting from the time of approval.

    If your equipment was not purchased from an Authorised Australian Reseller, please contact our team prior to lodging your repair request.

    For support in other regions, please visit OM SYSTEM GLOBAL WEBSITE DIRECTORY




     

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  • Repair Details

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  • Warranty Details

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  • PLEASE NOTE

    Products purchased overseas or from sources other than an Authorized Reseller in Australia or New Zealand will incur a service charge.

    Additionally, repairs may not be available for items not purchased through authorized resellers.

    Please contact our support team should you have any questions or concerns before sending your equipment for service.

  • Service Details

  • Norwest, NSW

    OM Digital Solutions - Suite 304, 11 Solent Circuit, Norwest, NSW 2153

  • Malaga, WA

    Hartland Camera Repairs - 7/16 Stanford Way Malaga, WA, 6090 Phone: (08) 9248 8155

  • Sending Camera For Repair

    Please carefully package your items and send to us at the above address. We suggest using a carrier that allows for item tracking. For updated information on Australia Post delivery times please click here https://auspost.com.au/service-updates/domestic-delivery-times

  • Returning Goods

    There is no fee for goods being returned to you within Australia if you proceed with a repair. If you do not proceed with a repair or are requesting the item be shipped internationally, a fee may apply.
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