Repair Prebook

Your Details
Name*

First NameLast Name
Business Name
Postal Address*

Street Address

Street Address Line 2

SuburbState / Territory

Postal / Zip Code
Phone Number*
Email*
example@example.com
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Repair Details
Model*
Example - E-M1 Mark III / TG-6 / 12-40mm Pro
Colour*
e.g. Silver / Black / Red
Serial Number*
Found on the bottom of your camera body or Lens - Example BUHA123456
Fault description *
Please upload any documents or images supporting the fault described(optional)

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Is this camera / lens covered under a current PRO Service ADVANCED Package (Paid)?*

YesNo
What PRO Service Programme?

PRO Service STANDARD PLUSPRO Service ADVANCED

Warranty Details
Is the product still within the warranty period provided for OM Digital Solutions Australia Consumer Products?*

OM, OM-D, PEN and Micro Four Thirds Lenses - 2 YEARS.Tough Cameras (TG Series), Audio Recorders and Accessories - 1 YEARBinoculars - 10 YEARSOutside Warranty Time Frames
Store of Purchase*
Date of Purchase*

DayMonthYear
Please attach your proof of purchase *

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Take a photo of your receipt using your device camera
PLEASE NOTE

Products purchased overseas or from sources other than an Authorized Reseller in Australia or New Zealand will incur a service charge.

Additionally, repairs may not be available for items not purchased through authorized resellers.

Service Details
Please select a Service Centre to send your OM SYSTEM and Olympus branded product.

Norwest, NSW (Cameras, Lenses, Binoculars and Audio Equipment)Malaga, WA (Cameras and Lenses only)
Norwest, NSW

OM Digital Solutions - Suite 304, 11 Solent Circuit, Norwest, NSW 2153
Malaga, WA

Hartland Camera Repairs - 7/16 Stanford Way Malaga, WA, 6090 Phone: (08) 9248 8155
Sending Camera For Repair

Please carefully package your items and send to us at the above address. We suggest using a carrier that allows for item tracking. For updated information on Australia Post delivery times please click here https://auspost.com.au/service-updates/domestic-delivery-times

Returning Goods

There is no fee for goods being returned to you within Australia if you proceed with a repair. If you do not proceed with a repair or are requesting the item be shipped internationally, a fee may apply.
Should be Empty:

OM SYSTEM Repair Request Form