Feedback, Compliments and Complaints Form

Feedback, Compliments and Complaints Form
Enter Authorisation to Continue
This form can be completed electronically or by hand and emailed to feedback@bigbrownhouse.com.au or posted to PO BOX 141 Stockton NSW 2295. Alternatively, you can contact us directly to lodge your feedback, compliment or complaint on 0437 223 164.
Date of Complaint/ Compliment/ Feedback received: *

Day Month Year
Date
Feedback Received or Made by:
How Was Feedback Made? *
Please Select From The Dropdown

Details of Complaint/ Compliment/ Feedback
Name: *

First Name Last Name
Address:

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Phone/Mobile: *
Email *
example@example.com
Company:
Position:
Does the person making the complaint wish to remain anonymous?

YES NO
Association with BBH: *
Other: *

Complaint/ Compliment/ Feedback Details
Description of Complaint/ Compliment/ Feedback: *
(Including time, place, people involved)
How Would Complainant Like to See This Resolved:

**Office Use Only (enter authorisation to continue)
Was an Incident Form Completed? *

Yes No
Date: *

Month Day Year
Date
Is external notification Required? *

Yes No
Date: *

Month Day Year
Date
To: *
Program Manager Notified: *

Yes No
Date: *

Month Day Year
Date
Acknowledgement Letter Sent: *

Yes No
Date: *

Month Day Year
Date

Action to be Taken
Actions Proposed: *
Assigned To: *
Required by: *

Month Day Year
Date

Actions Taken: *
Completed By: *

First Name Last Name
Date: *

Month Day Year
Date
Outcome
Status of Feedback: *

Resolved Unresolved
Complaint resolved (how) *
Date *

Month Day Year
Date
Date of Outcome Letter Sent to Complainant:

Month Day Year
Date
Specific Proposed Action *
Should be Empty: