Terms and Conditions

(Please note new terms for items not sold after 60 days: item #8)

*Disclaimer: Please note that all consignment is subject to further approval, regarding the condition, acceptance of item and price.By signing this agreement, the consignor as printed above (“The Consignor”) agrees to Secret Sneaker Store (“SSS”) terms and conditions as follows:

1. SSS will apply its best efforts to maintain optimum condition of consigned items and relationship with the respected consignor. SSS is not responsible for: (1) Any form of damage made during the selling process of the consigned item. This includes the yellowing, glossing of materials due to any form of chemical aging, oxidazation, or any other aging process.

2. In the event that consigned items become damaged as a result of entering into consignment at SSS, it will be up to SSS’s sole discretion to fully or partially or not subsidize the value of the item to the consignor. SSS will work with the owner to attempt to either repair or reimburse the owner.

3. By consigning items at SSS, the consignor agrees that items will be tried on for the purpose of maximizing its chances of sale.

4. It will be up to SSS's sole discretion to display the consigned item on the SSS retail space based on the item's demand and viability of the agreed sale price.

5. To facilitate a marketplace where cheapest wins, where a cheaper item of the same style and design (Not necessarily size) is available, the cheaper one of the two may take priority of the retail space in-store over the more expensive item.

6. Before confirming any buy/sell/trade transactions outside of SSS, you MUST obtain confirmation (By email or facebook/instagram message) from SSS that your item is available to be taken back to be sold/traded outside of SSS. SSS will NOT be responsible for any losses due to items not being available due to it being sold.

7. The consignor above hereby permits SSS to sell items on the consignor's behalf on SSS Store premises.

8. In the event that consigned items have not sold for 60 days since consigning, consignors may be prompted to either (1) take back the item and remove it from consignment ,- or - (2) lower the price of the item by an agreed upon amount. SSS reserves the right to remove the item from the retail space while SSS waits for a response from the consignor. The following schedule will apply to items that have been consigned for 60 days and not sold:

Week 1	Email reminder
Week 2	Phone call reminder
Week 3	Email for alternate contact send (If available)
Week 4	Email reminder
Week 5	Phone call reminder and email reminder
Week 6	Store takes over ownership of item

9. Information provided by you in this form will also be applicable to all items consigned from the 1st date of consignment to any future consignments under this account. You are responsible to notify us of any changes in Personal details, Alternate contact and Bank account details via email. Requests to update consignor info via phone is not accepted.

10. All payouts earned by consignors will be paid out to consignors via bank transfer to the consignors bank accounts only. Payouts via any other payment method is not permitted.

11. Submitting this form does NOT grant approval that all items listed in this form will be accepted for consignment.

12. Where incorrect bank details were provided by yourself resulting in a bounce back of your payout, SSS will charge 2.50Aud penalty fee per occurrence.

13. Consignors will not be allowed to remove items from consignment 7 days from consigning. This means that once you consign an item, you cannot return the item until 7 days has passed. Early return of items will incur a 20AUD fee per item.

14. Where a consignor would like to reduce or increase the price of any item. The consignor MUST send the request by email to the relevant store that the item is currently at. The consignor agrees that the price drop will not formally occur until it has been acknowledged and approved by the SSS Team.

15. When removing an item from consignment. The consignor MUST either (1) Be physically present to take back the item with valid ID -oro (2) allocate one person to return the item and provide the person with the consignors physical valid ID to present during time of return.

16. SSS will be keeping record of how many times we believe a consignor has intentionally brought in a non-authentic item. Each consignor will be given 1 chance. Where we believe a consignor has intentionally brought in a non-authentic item for the second time, SSS reverses the right to remove all consigned items linked to that consignor as well as related any other related party and indefinitely revoke the consignors ability to consign at SSS.

17. In the event the business has incorrectly paid you out or sent you an incorrect item with clear evidence that the event was made in error, you are required to send the funds/items back to us to correct the error or risk a break of agreement leading to a case in the federal court. By submitting this form, you agree that you will coorporate with our reasonable request.

18. [Warehouse consignment specific term] Until further notice, SSS warehouse consignment does not cover your consigned goods damage as a result of events including but not limited to fire, floods, natural disasters and forced entry theft. While we have heavy duty commercial security facilities, we do recommend that where required, you as a consignor can organize insurance for your goods as you see fit.

19. [Warehouse consignment specific term] Where your monthly storage fee payment declines, SSS will remove your items from SSS online until payment is made. Where items have been stored for more than 30 days without payment, we will initiate the flow in clause 8, resulting in item ownership takeover after 6 weeks.

20. As of 23 Jun 2023, any item consigned from this date requires a group photo of items showing that the items that have been dropped off for consignment. Any consignment form that does not include a photo clearly showing the item was brought in means in the event a claim is submitted for items to be  missing, that claim will be void.

21. The consignor confirms that all information provided in this form is true and correct. In the event that incorrect bank details was entered leading to a payout to an account that does not belong to the consignor, SSS is not responsible for any resulting monetary loss. In the event that the contact details provided via this form are incorrect and the consignor does not receive information about ownership takeover, SSS is not responsible for loss of consigned products.