Show Technology Service Return Authority

Show Technology Service Department

Return Authority Request

1
Return Authority Number
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2
Purchase Order NumberPlease enter your purchase order for the repair
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3
Contact Details* This field is required
First Name
Last Name
Email
Phone Number
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4
Company Name* This field is required
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5
Address
Street Address
Street Address Line 2
City
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NSW
QLD
VIC
WA
SA
TAS
NT
ACT
New Zealand
State
Post Code
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United States
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Andorra
Angola
Anguilla
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Australia
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The Bahamas
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Botswana
Brazil
Brunei
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Chad
Chile
China
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Cook Islands
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Finland
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The Gambia
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Indonesia
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Italy
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Kenya
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Laos
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Lesotho
Liberia
Libya
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Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
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Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
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Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
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Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
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Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
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United Kingdom
Uruguay
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Vanuatu
Vatican City
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Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
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6
Product Details* This field is required
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7
Need to tell us more about the fault?
Small
Normal
Large
Huge
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Ok
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8
A few more questions
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9
Select your Service Centre* This field is required
Sydney: 101 Derby Street, Silverwater NSW 2128
Melbourne: 210 Lorimer Street, Port melbourne VIC 3207
Perth: 18 Milly Court, Malaga WA 6090
Brisbane: 3/459 Tufnell Road, Banyo QLD 4014
New Zealand: 157 Neilson Street, Onehunga 1061
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10
Make sure you* This field is required
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11
Terms & Conditions* This field is required1) All repairs that are not covered by the warranty period will incur a minimum 1 hour labour charge.2) Warranty is void if the product has been damaged or used beyond it intended use. (Also refer to our general Terms & Conditions for further clarification to Warranty)3) Our out of warranty/chargeable repairs are guaranteed for 90 days from the date the Equipment is ready for collection. If the same fault should re-occur we will repair if free of charge. If the Equipment develops an additional fault unrelated to the original repair, the repair warranty contained in this paragraph will not apply. 4) Return freight will be charge accordingly on all product not covered under the warranty.5) Estimating cost for repair: The estimation is the costs based on what can be diagnosed at the time of Inspection. This is not a final cost as we may find further faults in the process of undertaking the repair. We will notify you prior to proceeding to repair any further faults. We cannot guarantee that the fixture will be repaired when undertaking the work in this estimate due to the above factors. Any costs incurred whilst undertaking the primary repair will be payable if the unit cannot be repaired due to subsequently identified issues or the estimation is declined. 6) We shall make all reasonable efforts to repair your equipment subject to the availability of any parts required and/or the terms of any relevant guarantee or warranty. We shall perform the Services using all reasonable care and skill.7) We shall notify you when the Equipment has been repaired and is available for collection. If you do not collect the Equipment within 90 days, we may dispose of the Equipment. Any sum obtained on disposal will be used to meet any unpaid estimate or repair charges you are liable to pay and any remaining balance will be sent to you or will remain payable by you accordingly.8) If we are unable to repair your equipment, no fault is found on your equipment or you do not accept our estimate, we will return your equipment to you unrepaired and we reserve the right to charge you an inspection fee in accordance with our standard charges.9) All COD repairs must be paid in full prior to leaving the repair centre. 10) All Credit Card payments will incur a 1.5%merchant fee.
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