Complaints and Appeals Form
If you are dissatisfied with any aspect of our service, please submit your complaint using this form. Please refer to our complaints and appeals policy located at https://www.selectabilitytraining.com.au/about/policies-procedures/ for further details.
Full Name
*
Please provide your full name as it appears on your enrolment
Email
*
example@example.com
Course
*
Certificate III in Business
Certificate III in Community Services
Certificate III in Individual Support
Certificate IV in Mental Health
Certificate IV in Mental Health Peer Work
Diploma of Community Services (Case Management)
Other accredited or non-accredited course
My complaint/appeal refers to a different aspect of service
Complaint Type
*
COMPLAINT
APPEAL
Important: If you are lodging a complaint on a matter for the first time, then select COMPLAINT. If you already have an outcome from us in relation to an earlier lodged complaint and are not satisfied with this outcome, only then select APPEAL.
Date of incident
*
/
Day
/
Month
Year
This is the date when the incident or source of complaint occurred
Describe accurately the details of your complaint or appeal:
*
Please provide a detailed description of your complaint or appeal, including names of individuals involved, and any dates or specific times when incident(s) occurred. Details are necessary in order for us to investigate your complaint/appeal in a fair and reasonable manner.
Attach evidence that applies to your request (optional)
Browse Files
Max file size allowed is 3MB
Cancel
of
By signing you declare that all information you have given here is truthful and accurate.
Draw your signature above the line
*
Submit Complaint
Should be Empty: