The ALGIM CX Toolkit is a web based resource providing a variety of tools and information for managing and improving your organisation's customer service.
The ALGIM CX Toolkit is an initiative by ALGIM to provide the local government community with customer service tools and resources to support their customer service journey.
The resources provided in the ALGIM Customer Experience Toolkit benefit a wide audience including: customer service managers and team leaders, customer service team members, front-line staff, supervisors and managers of council functions e.g. libraries, aquatic centres, visitor centres etc.
For more information please contact ALGIM at firstname.lastname@example.org
Please note that the Best Practice Module is a compulsory module and will be automatically included in your order if you are purchasing CX Toolkit modules for the first time.