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  • CX Toolkit order form

    • The ALGIM CX Toolkit is a web based resource providing a variety of tools and information for managing and improving your organisation's customer service.
    • The ALGIM CX Toolkit is an initiative by ALGIM to provide the local government community with customer service tools and resources to support their customer service journey.
    • The resources provided in the ALGIM Customer Experience Toolkit benefit a wide audience including: customer service managers and team leaders, customer service team members, front-line staff, supervisors and managers of council functions e.g. libraries, aquatic centres, visitor centres etc.

    For more information please contact ALGIM at suzee@algim.org.nz 

    Please note that the Best Practice Module is a compulsory module and will be automatically included in your order if you are purchasing CX Toolkit modules for the first time.

  • Order information

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  • Pricing can be found in our Pricing and Additional Services document.

    Note: These prices exclude Super City councils, central government departments, and private organisations. Please email on suzee@algim.org.nz for more info about pricing for these.

  • Module order

    Note: The Best Practice Module is compulsory, and will be automatically included in your order if you are purchasing a CX Toolkit Module for the first time.
  • Additional Products and Services Order

    More information about these can be found on our CX Toolkit page at www.algim.org.nz

  • Payment

    ALGIM will invoice your organisation using the purchase order number you provide
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