CX Toolkit order form

CX Toolkit order form
- The ALGIM CX Toolkit is a web based resource providing a variety of tools and information for managing and improving your organisation's customer service.
- The ALGIM CX Toolkit is an initiative by ALGIM to provide the local government community with customer service tools and resources to support their customer service journey.
- The resources provided in the ALGIM Customer Experience Toolkit benefit a wide audience including: customer service managers and team leaders, customer service team members, front-line staff, supervisors and managers of council functions e.g. libraries, aquatic centres, visitor centres etc.
For more information please contact ALGIM at suzee@algim.org.nz

Please note that the Best Practice Module is a compulsory module and will be automatically included in your order if you are purchasing CX Toolkit modules for the first time.
Order information
Name *

First Name Last Name
Job title *
Organisation *
Email *
example@example.com
Preferred phone number *

Area Code Phone Number
Alternative phone number

Area Code Phone Number
Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Select your council size *

Small - population Medium - population 50K - 100K Large - population >100K Super Council Central Government Private organisation
Pricing can be found in our Pricing and Additional Services document.

Note: These prices exclude Super City councils, central government departments, and private organisations. Please email on suzee@algim.org.nz for more info about pricing for these.
Module order

Note: The Best Practice Module is compulsory, and will be automatically included in your order if you are purchasing a CX Toolkit Module for the first time.
Please select the CX Toolkit Module you would like to order *

Best Practice (includes CX Forum and one maturity assessment per year) Customer First Your People Knowledge and Technology Access and Delivery
Additional Products and Services Order

More information about these can be found on our CX Toolkit page at www.algim.org.nz
Please select the additional products and services you would like to order

Benchmarking - Customer Service Function Survey Benchmarking - Organisation-Wide Customer Service Survey Survey - Customer Satisfaction Survey - Staff Perception Survey - Council Department Satisfaction Survey - Customer Service Team Satisfaction Mystery Shop - Customer Service Experience Additional Maturity Assessment Additional 5 user licences First Impressions
Payment

ALGIM will invoice your organisation using the purchase order number you provide
Purchase order number *
Additional information/enquiries
All information provided in this form is correct and accurate, and I agree that the organisation/company I represent can be invoiced by ALGIM for the associated costs. *

I agree
Should be Empty:

CX Toolkit order form

Order information

Module order

Additional Products and Services Order

Payment