New Data Recovery: Request Form

1
Full Name* This field is required.Enter Your Title. e.g. Ms, Mr, Miss, Dr,etc.
Mr.
Mr.
Mrs.
Ms.
Miss.
Dr.
Pro.
Prefix
First Name
Last Name
2

Hello {fullName21},

Before we begin you can take a look at our :

Terms & Conditions (Click to open the link in a new window)

Confidentiality / Non-Disclosure Agreement (Click to open the link in a new window)

Please ensure that you have read your selections carefully, if you are unsure please contact us at info@revocott.com or +1(868) 706-4248 with your question for clarification.

You will be presented with these links above again at the end of the form.

Revoco Team.
3
Is This Request For A Business ? * This field is required.Please note this will determine your payment options
BusinessNon-Business
4
Business Name
5
E-mail* This field is required.
example@example.com
Confirm Email
6
Primary Phone Number* This field is required.Enter your country code and seven (7) digit phone number. E.g. 868-555-1234
7
Secondry Phone NumberEnter your country code and seven (7) digit phone number. E.g. 868-555-1234
8
Mailing Address* This field is required.
Street Address
Address Line 2
Town
City
Zip Code
Trinidad and Tobago
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
9
Should we use your Mailing Address as your Billing Address
YesNo
10
Billing Address
Street Address
Address Line 2
Town
State / Province
Postal / Zip Code
Trinidad and Tobago
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
11
Brand Name or Manufacture Name
12
Select which Device you are Submitting for RecoveryWhat type of device do you need data recovered from ?
Desktop (Hard Drive)
Laptop (Hard Drive)
Portable (Hard Drive)
RAID Array
Server (Hard Drive)
CF/ SD/ Micro SD
Smart Phone
USB Flash Drive
DVR
13
Capacity* This field is required.Note: if your device is a 1 TB and over device enter 1000 GB
Enter the value in GigaBytes (GB)
14
Model Number
15
Serial Number
16
Brand or Manufacture Name/s* This field is required.
17
RAID TypeSelect your RAID Type or Types (Max 2, For multiple RAID failure both options will be a subset of this parent case)
RAID 0 (Stripe)
RAID 1 (Mirror)
RAID 5
RAID 5E
RAID 5EE
RAID 6
RAID 10 (i.e. 1+0)
RAID 50 (i.e. 5+0)
RAID 51 (i.e. 5+1)
RAID 0+1
RAID 60 (i.e. 6+0)
RAID 61 (i.e. 6+1)
RAID 7
RAID 2
RAID 3
RAID 4
Other
18
How many Hard Drives* This field is required.
19
Model NumbersIf All of the Drives are the same Model simply enter it once.
Enter each model number on a new line
20
Serial Numbers
Enter each serial number on a new line
21
Capacity* This field is required.
Enter the value in GigaBytes (GB) and separate each with a comma
22
Interface TypeIf you know what type of connection the device uses select it from the list, if not select "I don't know"
USB
SATA
Firewire
Thunderbolt
e-SATA
Ethernet
SCSI
SAS
mSATA
PATA or IDE
Other "Not Listed"
"I don't know"
23
Operating System Used* This field is required.
Windows
Mac
Linux
Unix
Android
IOS
Other
None (Flash and USB Drives)
24
Was the device dropped
Yes
No
I don't know
25
Did you/ someone else try to power it up after it was dropped
Yes
No
I don't know
26
Type of Failure
Fire Damage
Smoke Coming From The Device
A Liquid Was Spilled On It
It Was Submerged In A Liquid
It Got Bent or Broken
Failure After Power Outage
Will Not Mount or Boot
Clicking Noise
Grinding Noise
Drive Dead
Erased or Formatted
RAID Drive(s) Failure
Controller Failure
Master Boot Record (MBR) Corruption
Password Lock
Virus
Other
27
Do You Have Any Additional Description Of The Failure
28
List most important Files and/or Folders to be Recovered
Our goal is to recovery everything. If not, what are the most Important data you need
29
Was there a previous recovery attempt* This field is required.
Yes
No
I don't know
30
Was the Hard Drive opened
Yes
No
I don't know
31
Drop off options* This field is required.
I will drop off my device to one of your authorized agents (same-day delivery to lab).
32
Select an Agent Location
MegaBits Computer Supplies (Tacarigua - Trinidad) 1-868-274-5573
33
When will you be dropping the device off at our agent
Date
Day
Month
Year
34
When will you like the courier to collect your device
Date
Day
Month
Year
35
Select your Service Level, this will affect the cost of your recovery (please read)* This field is required.-=Standard=- - With a reasonable turnaround time depending on the traffic queue at the time of submission and the availability of donor parts. Evaluations are done one (1) day per week. -=Priority=- Move to the front of Standard recoveries, with a typical turnaround of 10-35 business days with an engagement fee of TT $5,200.00 plus standard data recovery fees, evaluation is done within 8- 24 business hours of receiving the drive at the lab.
Standard
Priority
36
Select your Service Level, this will affect the cost of your recovery (please read)* This field is required.-=Standard=- - With a reasonable turnaround time depending on the traffic in the queue at the time of submission and the availability of donor parts. Evaluations are done one (1) day per week. -=Priority=- - Move to the front of the Standard recoveries, with a typical turnaround of 6-14 business days with an engagement fee of TT $12,000.00 plus the standard data recovery fees, evaluation is done within 8- 16 hours of receiving the drive at the lab. -=Emergency=- - When time is everything, move to the front of Priority and have our full attention, this has the fastest turnaround time because we work 24 hours until the job is done, with a typical turnaround of 0-7 days. The Emergency Service Level engagement fee is TT$30,000.00 plus the standard data recovery fee, evaluation is done within 3-6 Business hours of receiving the device at the Lab. -=On-Site=- - Suspended due to Covid-19 restrictions. Call ++1-868-686-3090 to enquire. (Note the Data Recovery cases must be eligible for the service level, based on the results of the evaluation)
Standard
Priority
Emergency
37
Would you like us to provide a device for your recovered data, when the recovery process is complete ?* This field is required.Your replacement device will need to accompany your failed media during submission or at a time discussed.
YESNO
38
Photo SubmissionIf you have been requested to send a photo, please email photos to the address below and include your name and company name. You can also reply to the confirmation email, with your attachments.
39
Revoco - Terms & Conditions (opens in new window)

Revoco - Confidentiality / Non-Disclosure Agreement (opens in new window)
40
I Agree to the Terms And Conditions and Non-Disclosure Agreement* This field is required.(Your Almost Done..)
YES
41
How did you hear about Revoco ?(Last Question)
42
Please verify that you are human* This field is required.
Should be Empty: