Q1. Can you recall how you first heard about Privilege Solicitors? (For example: Advertising, recommendation, Yellow Pages etc)

Q1b. If a recommendation was made - who made the referral?

Q2. Did you use another firm of solicitors before changing to Privilege Solicitors?

Q3. Can you recall what factor(s) were important in choosing Privilege Solicitors? (For example: They are based locally, they specialise in your business type etc)

Q4. Did you consider any other firm of solicitors before choosing Privilege Solicitors?

Q5. How would you rate the courtesy with which the telephone is answered at Privilege Solicitors?

Q6. How would you rate the efficiency with which you call is responded to?

Q7. How would you rate the efficiency with which your case/work project is dealt with?

1. Q8. How would you rate the competence within Privilege Solicitors's team?

Q9. Do you think the way in which the team work with you could be improved?

1. Q10. How would you rate the delivery of work completed for you by Privilege Solicitors?

Q11. How would you rate the value for money that you received from Privilege Solicitors?

Q12. Can you provide a quote that best describes your business relationship with Privilege Solicitors (Good or Bad)?

Q13. Have you ever referred a contact to Privilege Solicitors?