• POAC SERVICE REQUISITION

  • Aged Care Facility Referral Process:

    • Confirm POAC funding approved
    • Referrers make arrangements directly with facilities to discuss requirements and acceptance of care. Visit the Eldernet site HERE for a list of vacancies in the area.
    • Contact POAC to confirm facility acceptance, or to discuss where there are difficulties in finding suitable placement.
  • This POAC referral should not be used for any non-acute situation.  The following specifically are excluded:

    • Extension of existing POAC services - contact the POAC team referral@poac.co.nz or (09) 535 7218.  Or if weekend/after hours and urgent, contact the service provider directly.
    • Patients who are existing home support clients, unless discussed and referred directly by NASC
    • Patients who have been assessed as requiring long-term aged residential care and are yet to decide on a facility
    • Respite care for carer stress (contact NASC for priority assessment which should be completed for P1 status within 2 days)
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  • IMPORTANT NOTE REGARDING DELAY IN SERVICE COVID-19 POSITIVE CARE:

    Patients confirmed COVID-19 positive must NOT be discharged from the hospital until direct confirmation that services can be provided.  Geneva will make direct contact with the referrer as soon as possible.  

    If the patient is currently at home, ensure that patient safety is prioritised pending confirmation of services.

  • Sorry, we are unable to proceed for the following reason:

    This option is only available where a level of care assessment has been completed and patient has been confirmed as requiring secure dementia level of care.

    Please call POAC to discuss (09) 535 7218

  • Please refer to ACC for home-based support services.  Use ACC705 form for for Te Whatu Ora referral, complete form, select Geneva as provider, email or fax form directly.

  • REFERRER INFORMATION



  • PATIENT DETAILS




  • CLINICAL HISTORY




  • SERVICES REQUIRED

  • Home Support Services

    (Excludes Shopping or Housework, not POAC funded)

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  • Intravenous Therapy

  • - All medication is to be supplied

    - Daily dose medication only

    - Signed prescription and discharge summary (or clinical notes) to be faxed to POAC 09 535 7154 or attached to referral


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  • Disclaimer: POAC takes no responsibility for omissions of/or incorrect information. It is the responsibility of the referrer and receiving facility to ensure transfer of accurate information.

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