I have read and understood the Motor Vehicle Insurance Repair Industry Conduct of Conduct commencing 1 May 2017. First and foremost I say the insurer has breached the Code at Clause 1 - Standards of fair-trading, process and transparency in the relationship between Insurers and Repairers because they failed to be open(transparent) in their dealing with me because they have not satisfactorily explained why they had changed the commercial relationship between them and me (no assessment equals no business for the repairer).I say the Insurer has also breached its obligations under Clauses 4.2(b)(i) – (Insurers will:) provide Repairers with relevant details relating to the insurance claim that the Repairer reasonably requires in order to (i.e. the insurer refuses to assess), so I, the repairer is denied valuable and critical information in which to undertake the commercial project i.e.,Undertake the Repair; and (ii) – (Insurers will:) consider estimates in a fair and transparent manner, and will not refuse to consider an estimate on unreasonable or capricious grounds.In respect to my complaint at 4.2 (b) (ii) I add the following concerns to facilitate a resolution:The insurer is acting unreasonably because they have denied the same standards of access to assessment as previously held by the repairer in their dealings with the Insurer and prior to the repairer being active in the use of the Code and the same level of access afforded to other repairers which may or may not be active in applying the Code to resolve disputes they may have with the insurer. The insurer has acted capriciously because they have acted arbitrarily and changed their processes according to no discernible rules and to be honest are unpredictable in their behaviours towards me.I, seek as a relief to the issue, a sincere and full and open response to the issues I raised and an instant resumption of regular assessment processes.