Terms & Conditions – Placenta Encapsulation Services
Please read carefully before booking. By proceeding with your booking, you agree to the following terms:
1. While placenta encapsulation is supported by anecdotal reports and emerging research, I, The Freo Doula, do not guarantee specific results or outcomes. I am not responsible for any side effects or reactions that may occur from consuming placenta products.
2. Clients are responsible for their own health decisions and are encouraged to conduct personal research on the methods and potential benefits of placenta encapsulation before proceeding.
3. It is the client’s responsibility to ensure their placenta is released from the birth facility for collection.
4. Proper storage is essential. Clients must follow recommended guidelines to ensure the safe preservation of the placenta prior to collection. Clients are responsible for providing a cooler bag and ice brick unless a transportation kit has been arranged.
5. I take pride in using a natural and respectful process. However, in accordance with hygiene standards, some medical-grade sanitising agents must be used to maintain a safe and sterile environment.
6. I am not liable for placentas that are damaged, lost, or contaminated before being received into my care.
7. Placenta products are intended solely for the person who birthed the placenta. I do not take responsibility for any health or legal implications that may arise from others consuming the capsules.
8. Clients must disclose any known bloodborne infections at the time of booking, including but not limited to: Hepatitis B, Hepatitis C, Syphilis, and HIV/AIDS.
9. For health and safety reasons, I am unable to process placentas from individuals who have tested positive for any bloodborne diseases listed above.
10. Clients agree to keep their placenta in their possession at all times following birth, to avoid it being sent to pathology or contaminated, which would render it unsuitable for encapsulation.
11. Once placenta capsules or products are returned to the client, The Freo Doula is no longer liable for their use, storage, or effects, including if the products are consumed by anyone other than the client.
12. Payment Terms:
Full payment is required at the time of booking. This secures your place in my calendar and ensures I’m able to reserve space around your estimated due date.
Bank Details:
Tara Ravaei
BSB: 066121
Acc: 10122030
Please include your full name and due date as the payment reference.
13. Refunds will not be issued except in cases of early pregnancy loss (prior to 26 weeks), miscarriage, or stillbirth. If your placenta is taken for lab testing and deemed unfit for encapsulation, a partial refund will be provided (full amount less a 10% administration fee).
14. If I become unwell or unable to encapsulate your placenta for any reason, I will arrange a trusted back-up specialist. If no back-up is available, your placenta can be safely frozen until encapsulation is possible. If the service cannot proceed at all, a full refund will be issued.
© The Freo Doula – Tara Ravaei | 2025
If you have any questions about these terms, please reach out before booking — I’m happy to walk you through them gently and clearly