Design Briefing Form
Fill out this form and our design team will be in touch within one business day to go over details and confirm estimated delivery dates. Please note we have a 5 day minimum turnaround SLA in order to ensure quality of work in a timely and efficient manner.
5 day Service License Agreement (SLA) Policy:
We will endeavour to get jobs completed as quickly as possible, but in order to ensure work is delivered in a high quality and timely manner, we maintain a 5 day minimum turnaround time. This allows us to properly ascertain job requirements, allocate scheduled working time and ensure that all necessary questions have been answered before supplying completed work. This policy will also serve to reduce rounds of amends and time inefficiencies for all parties involved. We thank you for understanding this SLA.
Urgent Jobs Policy:
Please contact us on designteam@scentia.com.au after submitting this form if your job is urgent
(i.e. 24hr turnaround) and we will discuss solutions with you.