Client Satisfaction Survey

Invictus Counselling Service
Client Satisfaction Survey

Reflecting on your experience of counselling support
Thank you for choosing the Invictus Counselling Service!

We aim to provide clients with a positive counselling experience and find it useful to check in after the session for feedback and suggestions to improve your experience of counselling and the counselling service provided.

If you have a few minutes, it would be helpful if you could let us know how your counselling experience went.
Gender
Birth Date

MonthDayYear

Overall satisfaction

	Strongly Agree	Agree	No strong feelings	Disagree	Strongly Disagree
My Counsellor listened to me
My Counsellor focused on what was important to me
My Counsellor accepted what I said without judging me
My Counsellor created a safe and trusting counselling session
I felt comfortable to speak to my Counsellor about my concerns
I found the counselling session helpful
I would use this counselling service again in future
I would recommend this counselling service to family or a friend
I felt satisfied overall with my counselling experience

How can we improve the Invictus Counselling Service?
If you would be happy for a comment about your counselling experience to be placed on the Invictus Counselling Service website for others to see, please make a comment below. Your name will remain confidential and only the comment will be placed on the website.
Thank you for taking the time to reflect on your counselling experience. It is greatly appreciated and will be very helpful in continuing to improve the counselling support provided through the Invictus Counselling Service.
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Invictus Counselling Service