• Complaint Form
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  • We welcome your complaint because it gives us an opportunity to address the problem and improve the quality of our service for everyone. For more information about your rights and alternative ways to make a complaint see our How to Make a Complaint brochure.  Your complaint will be treated with fairness, respect and confidentiality. We will respond to you promptly and your complaint will not negatively affect the service you receive.  You can choose the person at TBBCT who you would like to be your key contact regarding this complaint.
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  • About You
  • Providing your details is optional. However if you do so we will be able to let you know the outcome of your complaint.
  • About the Situation
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  • What to do with your Complaint
  • Submit online: click submit at the bottom of this form; or Print and post it to our head office:Private and ConfidentialThe ManagerTweed Byron & Ballina Community TransportShop 9/14 Middleton Street Byron Bay 2481; or Email: phil@community-transport.org.au. 
  • Office Use Only
  • Should be Empty: