Please read carefully as our Group Lesson Policy is updated in August 2024.
Group Lesson Policy
1. Registration:
a. Registration for each course is required for both new and return students. Please register at www.ViaMusica.com.
b. If the student wishes to take a course without completing the prerequisite course(s), he must take a placement test to qualify. He will not be allowed to skip ahead if failing the placement test.
2. Tuition and Fees:
a. Tuition and applicable fees are paid in full at registration, by Interac e-Transfer.
b. Registration fee is waived permanently.
c. There is no discount on tuition when multiple courses are taken in the same term.
d. Via Musica purchases materials on behalf of the students as a free service. Once the order is submitted, there will be no cancelling of order, refund nor return.
e. Students must use the specified textbooks, but not obligated to purchase through the school. Outdated edition or alternative textbooks are not accepted.
3. Withdrawal and Refund:
a. A written withdrawal & refund request must be submitted to the office. No show is considered and treated as withdrawal.
b. Withdraw before the first class: $30.00 withdrawal fee will be deducted before refund.
c. Withdraw before the fourth class: $30.00 withdrawal fee plus the pro-rata tuition will be charged.
d. Withdraw after the fourth class – no refund thereafter.
4. Examination Application:
a. Examination application is student’s responsibility, Via Musica will not automatically apply on student’s behalf.
b. Online application for RCME examinations is available at http://www.rcmusic.com. Paper application submission will cost extra.
c. Application submitted after deadline is subjected to late fee and paper handling fee, charged by RCME.
d. Please use the appropriate RCM Teacher Number when register:
Dennis Chan – 51179, (USA students - 11842),
5. Course Expectation:
a. Students must pay total attention in class. Phone, messaging, portable media, social networking, etc, are not allowed.
b. Students must not disrupt the flow of the class, the teacher reserves the right to remove student from class if necessary.
c. Students must promptly submit homework. Regular review of material taught is expected to keep pace with the course. Homework marking is based on first-come-first-serve. Priority goes to those who promptly submit their work, late suibmission may not be marked.
d. Students are expected to participate and interact in class projects, group studies and assignments as part of the learning process. Extra session might be added when necessary.
e. Full-scale mock exams run on the last two weekends, extra to regular classes.
f. Via Musica does not and cannot guarantee exam result, for students’ effort and dedication affect the outcome greatly.
6. Online Lesson:
a. Students must have high-speed internet, a SKYPE account, webcam, headset with mic, scanner, and a fast computer.
b. Students must position himself/herself in a quiet location, free from any distractions such as TV, radio, family, IM, social networking, etc.
c. Online lessons are "live" sessions, students must sign on promptly, class participation is expected.
d. Via Musica will provide reasonable technical aid to setup online lessons, however, the school does not provide ongoing technical support.
7. Access to Via Musica's Student Resources:
a. All class lessons are recorded for review purposes. Student are encouraged to use this online facility to aid their study. Student ID and password will be given to currently enrolled students for the duration of the course.
b. All recordings are copyrighted intellectual property of Via Musica. Students are not allowed to share, to give away the password, or to view the content with any non-Via Musica students in any which way. Failing to do so will lead to termination of access, and/or legal consequences.
c. Lesson recordings are available for the duration of the course, they will be deleted after the exam.
8. Lesson Rescheduling and Cancellation:
a. If students are unable to attend class for any personal reason, there is no make-up. However, lesson recording is available for review.
b. In the event of the teacher’s absence, make-up lesson or adjustment will be made.
c. Students can request extra tutorials. The availability, duration, & fee are at the discretion of the teacher or the tutor.
d. Time lost because of a student’s tardiness will not be made up.
9. Course Cancellation:
We reserve the right to cancel, or change the course schedule if a minimum enrolment of 2 (two) is not met.