I authorize Lashes and Locks to provide and apply semi-permanent eyelash extensions. In order to minimize risk of eye injury, I understand that it is my responsibility to lie completely still for the entire eyelash extension procedure or until otherwise directed by the Lash Stylist. I have been fully informed regarding the methods and procedures used in the application of semi-permanent eyelash extensions. All risks and potential complications, including but not limited to redness, irritation, and allergic reactions to either the adhesive and or eye pads, have been fully disclosed to me. I certify that I understand these risks and potential complications, and that I knowingly and voluntarily consent to the application of semi-permanent eyelash extensions.

If at any time I feel uncomfortable during the lash procedure, I agree to immediately notify the Lash Stylist. The Lash Stylist will seek to remedy the problem, including ending the session if it is deemed prudent by the Lash Stylist. I acknowledge that no guarantees or promises regarding the appearance or longevity of the lash extensions have been made. I herby certify that I have disclosed all conditions regarding my health history, medications and past reactions to products, treatments and medications to Lash and Locks .

I agree to use only recommended products on my eyelash extensions and fully understand that careful maintenance is also required.

During the Initial 24-48 Hours, I agree to:

Avoid getting the lashes wet for the first six to eight hours following my lash extension application. 

Avoid steam from showers, saunas and swimming pools, and avoid suntan beds for forty-eight hours following the application. 

Apply protective coating after twenty-four hours and thereafter once or twice per week. I understand this technique will protect and preserve my lashes, as well as extend the life of the extensions sealing the lashes.

I certify that I understand, and agree to comply with the following instructions with respect to the care of my lash extensions:

Avoid oil based skincare, mascara and cleansing products. Approved lash extension mascara is not permissible either. Oil based products, including oil-based eyeliner, will affect the adhesion and cause the lashes to fall out prematurely.  Oil-based and or waterproof mascara will interfere with the adhesive bond with disastrous results.

Keep your fingers off your lashes. Every time you touch them you are transferring natural oil and GERMS. 

Brush your lashes with a mascara wand to groom your lashes, ideally when your lashes are wet or when you step out of the shower. The lashes will be softer and more supple.

Heated and/or non-heated eyelash curlers are not to be used.  

Use ONLY powdered, liquid or gel eyeliner. When cleaning your lashes, gently rub them between your forefinger and thumb using ONLY approved make-up or mascara remover/ cleaner.

Inform all your services providers regarding your semi-permanent lash extensions when going for facial work. Caution is recommended when having services such as lasers, chemical peels, hydroxyl treatments, or any other acidic substances applied to your face.

I understand that the natural lash cycle is sixty to ninety days. When one lash falls out, there is another lash growing in. I, therefore, understand that I will need regular refills (every 2-4 weeks) to keep my lashes looking beautiful. I understand that variables, including the natural lash cycle and customer care, will influence the longevity of eyelash extensions.

BY SIGNING THIS CUSTOMER WAIVER AND RELEASE AGREEMENT, I THE CLIENT NAMED BELOW CERTIFY THAT I KNOWINGLY AND VOLUNTARILY RELEASE LASHES AND LOCKS AND ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS AND REPRESENTATIVES FROM ANY AND ALL CLAIMS FOR DAMAGES FOR PERSONAL INJURY ARISING FROM THE APPLICATION AND USE OF SEMI-PERMANT EYELASH EXTENSIONS, INCLUDING ANY DAMAGES RELATING TO KNOW OR UNKNOWN COMPLICATIONS WHICH MAY ARISE DURING OR FOLLOWING THE APPLICATION PROCESS INCLUDING BUT NOT LIMITED TO CLAIMS FOR NEGLIGENCE. I FURTHER RELEASE AND HOLD HARMLESS LASHES AND LOCKS FROM ANY CLAIMS RELATING TO PREEXISING CONDITIONS I HAVE NOT REVEALED OR CHANGES TO THOSE CONDITIONS SUBSEQUENT TO THE PROCEDURE.

I AGREE THAT ANY DISPUTES BETWEEN LASHES AND LOCKS, SHALL BE SETTLED BY ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF THE PREVAILING.

PARTY SHALL BE ENTITLED TO REASONABLE ATTORNEY FEES AND 
ARBITRATION COSTS INCURRED IN CONNECTION WITH ENFORCING THIS AGREEMENT.