A. Change (Transfer) of Bookings (Must be in writing):
1. Transfers (for all days of a course) are available prior to the commencement of a course. If notification is received 7 days prior to course commencement, our administration fee is waived.
2. If a transfer is made less than 7 days prior to the commencement of a course, an administration fee of $90 plus GST ($99 incl.) is incurred per transfer per person.
3. Transfers are not available if notified any later than after 5pm on the working day prior to the course start.
B. Cancellations of Bookings (Must be in writing):
1. Notification : If a cancellation is received 7 days or more before course commencement, a full refund is payable.
2. Notification : If a cancellation is received less than 7 days before course commencement, the full course fee is payable. As an alternative to cancelling the course, a transfer to another course is acceptable, but this transfer must be arranged at the time of notification and our transfer fee of $90 plus GST ($99 incl.) applies to each attendee being transferred.
3. No Notification : If there is non attendance on the course, with no notification being received prior to course commencement, then the full course fee is payable for each course day not attended and not previously notified.