Accessibility Awareness Training Registration Form

Accessibility Awareness: All Access Pass to Service Excellence
NATIONAL TOURISM PLAN

The Infrastructure Chapter of the National Tourism Plan is clear about where we want to go as a destination: By 2025, Bermuda will offer frictionless experiences from arrival through departure in a way that not only satisfies visitors but adds to their positive experience of our country. This statement aims to be true for all visitors, including those with a disability. If this is a statement you can believe in, this training is designded for you.

ACCESSIBILTY WORKING GROUP

In 2019, an accessibility working group was convened to deliver on frictionless experiences for travellers with disabilities. The group is focused on outcomes that afforded a barrier-free and enjoyable experience that is accessible to all persons, including those with a guide dog, wheelchair or other remedial appliances or devices; as well as those with visual or hearing impediments.

The important work mentioned above must be matched with an equal effort on the customer service side of the equation with sensitivity training.

Accessibility Awareness: All Access Pass to Service Excellence
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