|
Reason for Refund
|
Refund
|
|
Student’s application for a student visa unsuccessful (Initial visa refusal), prior to the commencement of the course. Refund Request Proof of Visa refusal.
|
Total course fee minus the lesser of:
(i) 5% of the amount of course fees received by the provider or
(ii) $500
Whichever is lower.
Course fees = tuition fees + non-tuition fees received by the provider in respect of the student. Enrolment Fee of $250 is non-refundable.
|
|
Student’s application for a student visa unsuccessful after commencing the course. (such as those applying onshore) Refund Request Proof of Visa refusal.
|
Unspent portion of the Fees.
-
***Refund amount = weekly tuition fees* x weeks in default period**.
-
No refund is payable for non-tuition fees.
-
If in case the student has not pre-paid for the Units of competency already completed, the student needs to pay unpaid tuition fee.
|
|
A student whose visa is cancelled during a study period OR student defaults or withdraws from course during visa processing but already commenced his/her course. (Student default)
|
No refund including future courses.
|
|
Withdrawal more than 4 weeks before the start of the course. Withdrawal request refund request.
|
Full refund, less A$250 Enrolment Fee.
|
|
Less than 4 weeks from the commencement of the course.
|
No refund including future courses.
|
|
Cancellation due non-commencement.
|
No refund including future courses.
|
|
Glen withdraws offer, fails to provide program offered or terminates course before semester commences.
|
Full refund.
|
|
Glen fails to provide program after term commences.
|
***Refund amount = weekly tuition fee* × weeks in default period**
|
|
Should a Visa be refused due to misleading or fraudulent documents, and the information provided on application to Glen is different.
|
No refund including future courses.
|
|
Glen has withdrawn its offer to the applicant or cancels enrolment, where it was found that false or misleading or incorrect or incomplete information has been provided on the application
|
No refund including future courses.
|
|
Transfer to another Provider, prior to 6 months of the Principal course, even if Glen has approved the transfer.
|
No refund including future courses.
|
|
If Glen cancelled a student's enrolment due to student breaching the course progress requirements or other visa conditions such as non-payment of tuition fee.
|
No refund including future courses.
|
|
If a student is granted a deferment or temporary suspension of studies after the agreed start date of a “package of courses”
GLEN will hold all fees paid in advance for the period of the suspension/deferment. If the student does not return or commence on the agreed date without the approval of GLEN, the student is deemed to have inactively withdrawn, and their enrolment will be cancelled.
|
No refund including future courses
|
|
Notes:
*Weekly tuition fee = (total tuition fee for the course/ number of calendar days in the course) x 7, rounded up to the nearest whole dollar.
**Weeks in default period = number of calendar days from the default day to the end of the period to which the payment relates/7
***Refund amount = weekly tuition fee x weeks in default period
|