Supply of electricity to your property may be interrupted by incidents outside our control such as severe weather or line damage. If you are medically vulnerable and require uninterrupted supply please contact your GP, DHB or relevant medical specialist.
The Electricity Commission defines vulnerability as follows:
if for reasons of age, health or disability, the disconnection of electricity to the customer (or anyone living at the same property as the customer) presents a clear threat to the health or wellbeing of any of them; or
it is genuinely difficult for the customer (or anyone living at the same property as the customer) to pay his or her electricity bills because of severe financial instability (including because of low income), whether temporary or permanent.
The Electricity Commission defines being dependent on electricity for critical medical support as follows:
where loss of mains electricity to the customer (or anyone living at the same property as the customer) may result in loss of life or serious harm. This could include the use of mains electricity for medical or other electrical equipment needed to support the treatment regime, e.g. a microwave to heat fluids for renal dialysis.
Switch Utilities requires payment to be made via a Dirtect Debit arrangement.
Please fill in your account details below or CLICK HERE to download a hard copy.
A letter confirming this arrangement will be sent to your email shortly. If you do do reicieve this within the next two business days, please contact us on 09 489 5291.
If at any stage you would like to cancel your direct debit instructions, please contact us on 09 489 5291.
I confirm that I am over 18 and that these details are correct, to the best of my knowledge.
I accept Switch Utilities Ltd Terms and Conditions of supply and that they will assign the correct pricing plan according to my area and meter configeration.
I authorise Switch Utilities Ltd to act on my behalf to switch me to Switch Utilities Ltd as quickly as possible, including by contacting my current electricity retailer to finalise my account using my meter read (if entered).
I am authorised to organise supply of electricity and gas to this property.