RMA Initiation Form

RMA Initiation Form

Use this form to initiate the RMA process with UDT's finance department. Please fill this form out completely to minimize additional follow-up.
RMA Initiator (Enter name here)*
Originating MAS Sales Order#*
Originating MAS Purchase Order#*
Is this RMA for a customer or UDT?*

CustomerUDT

Vendor & Product Information
Vendor Company Name*
Vendor Contact Person

First NameLast Name
Vendor Contact Phone

Area CodePhone Number
Is this product related to an order for which UDT did not issue a PO (Non Title)?

YesNo
Products to be returned*
SKU/Desc/Qty/Price/ExtAmt
Total cost of products on RMA
UDT's cost, not the price we sold them for
Are we returning for a credit or requesting replacement items?*

CreditReplacing items - identical swap (same qty and SKU)Replacing items - dissimilar SKU/qty/etc.
Will vendor be issuing a credit for the original order/invoice and re-invoice us for these products?

YesNo
Describe the replacement items

Customer Information