We can only help you if you provide us with enough detail describing the issues your having...
(Examples) If your having an issue with a page not loading, don't write "the chatroom won't load" We have many chatrooms and your saying that does not help.
Instead: Copy and paste the PAGE URL that you are having trouble with, along with a step by step detailed explaination of what is happening when you attempt to load the page. Include a screenshot of the issue where possible.
If It's A Member Issue: Be sure to copy and paste the PAGE URL of the member in question. Simply go to their profile page and copy their profile address from the address bar in your browser. Then paste it in the field povided and give us as much detail as possible on what this member has done wrong.